Política de envío

Shipping Policy

We currently ship orders to customers in the United States.

Estimated delivery time:

7–12 business days.

Delivery times are estimates and may vary depending on the destination, carrier delays, customs processing, weather conditions, holidays, or other circumstances beyond our control.

Once your order has been shipped, you will receive tracking information when available.

We currently offer FREE SHIPPING on all orders.

If your order is significantly delayed, arrives damaged, or you believe it has been lost in transit, please contact us at:

urbanpawsclub@outlook.es

Please include your order number and any relevant information so we can investigate the issue and assist you.

Please make sure that your shipping address is correct when placing your order. Once an order has been shipped, we may not be able to change the delivery address.

Any customs duties, taxes, or other charges imposed by the destination country, if applicable, are the responsibility of the customer unless otherwise stated at checkout.

For any questions regarding shipping, please contact:

urbanpawsclub@outlook.es